IBZENITH

Privacy Policy

Privacy Policy

Last updated: July 2026

IBZENITH (“we”, “us”, “our”, or “Company”) operates the ibzenith.com website (the “Service”).

1. Information Collection and Use

Information you provide directly:

  • Contact information (name, email, phone, WhatsApp) for consultations
  • Student information (school, subject, level, predicted grade) for tutor matching
  • Payment information processed through our payment provider (we don’t store credit card details)
  • Session notes and feedback shared between you and your tutor

Information collected automatically:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies to enhance your experience

2. Use of Information

We use information to:

  • Provide, maintain, and improve our Service
  • Match you with appropriate tutors
  • Send updates about sessions, invoices, and offers
  • Respond to inquiries and support requests
  • Comply with legal obligations
  • Detect and prevent fraudulent activity

3. Information Sharing

We do NOT sell, trade, or share your personal information except:

  • Tutors assigned to you (limited information only)
  • Payment processors (to process tuition payments)
  • Legal requirements (if compelled by law)

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain information as long as necessary to provide Services or as required by law. You can request deletion by emailing helpmyib@gmail.com, subject to legal retention requirements.

6. Your Rights

You have the right to access, correct, request deletion, or opt-out of marketing communications. Contact helpmyib@gmail.com to exercise these rights.

7. Children’s Privacy

IBZENITH is used by students ages 14–18. If we collect information from a child under 13 without parental consent, we will delete it immediately.

8. Changes to This Policy

We may update this policy occasionally. Material changes will be notified by updating the date or sending an email.

9. Contact Us

📧 helpmyib@gmail.com
💬 WhatsApp +91 73398 84309
📞 +91 73398 84309